Terms and Conditions

1. Acceptance of These Terms

By accessing or using the CrownPay website, you confirm that you have read, understood, and agree to these Terms and Conditions.

If you do not agree to these terms, you should not use the website.

2. Website Purpose

The CrownPay website provides general information about payment collection, payouts, merchant dashboards, API integration, settlement reporting, onboarding, and related services.

Information on this website is for general business and informational purposes. It does not by itself create a merchant account, payment service agreement, banking relationship, partnership, agency relationship, or other binding commercial arrangement.

3. Eligibility

You must be legally capable of entering into binding agreements and, when acting for a company, authorised to represent that company.

CrownPay may decline to engage with businesses or individuals that do not meet applicable legal, regulatory, compliance, risk, or commercial requirements.

4. No Automatic Merchant Approval

Submitting a contact, sales, or onboarding form does not guarantee approval, activation, pricing, transaction limits, settlement terms, or access to CrownPay services.

Merchant access is subject to review, verification, due diligence, risk assessment, technical requirements, and execution of any required separate agreement.

5. Acceptable Use

You agree not to:

• Use the website for unlawful, fraudulent, deceptive, or abusive purposes.
• Attempt to gain unauthorised access to systems, accounts, servers, or data.
• Introduce malware, malicious code, or harmful automated traffic.
• Interfere with website operation, security, or availability.
• Copy, scrape, reproduce, or exploit website content without authorisation.
• Misrepresent your identity, authority, business, or intended use.
• Use CrownPay branding in a misleading or unauthorised manner.

6. Information You Provide

You agree that information submitted to CrownPay will be accurate, complete, current, and not misleading.

You are responsible for ensuring that you have the authority and lawful basis to provide any personal, company, financial, or technical information submitted through the website.

7. Intellectual Property

Unless otherwise stated, the CrownPay website, design, branding, text, graphics, icons, software, documentation, and other content are owned by or licensed to CrownPay.

You may view website content for legitimate business evaluation. You may not reproduce, modify, publish, distribute, sell, sublicense, or create derivative works without prior written permission.

8. Third-Party Services and Links

The website may refer or link to third-party services, websites, financial institutions, technology providers, or business partners.

CrownPay does not control and is not responsible for third-party content, availability, security, terms, privacy practices, representations, or performance.

9. Privacy

Your use of the website is also subject to our Privacy Policy , which explains how we collect, use, and protect information.

10. Website Disclaimers

The website and its content are provided on an “as is” and “as available” basis. To the extent permitted by law, CrownPay does not guarantee that:

• The website will always be available, uninterrupted, secure, or error-free.
• All content will always be complete, current, or suitable for every business.
• Submitting an enquiry will result in merchant approval or service availability.
• Any described feature, integration, market, or payment method will be available in every jurisdiction.

Nothing on the website constitutes legal, tax, accounting, investment, banking, or regulatory advice.

11. Limitation of Liability

To the maximum extent permitted by applicable law, CrownPay and its officers, employees, contractors, affiliates, and service providers will not be liable for indirect, incidental, consequential, special, exemplary, or punitive loss arising from use of or inability to use the website.

This may include loss of profits, revenue, business opportunity, goodwill, data, or anticipated savings.

Nothing in these terms excludes liability that cannot lawfully be excluded or limited.

12. Indemnity

To the extent permitted by law, you agree to indemnify and hold CrownPay harmless from claims, damages, losses, liabilities, and reasonable costs arising from:

• Your unlawful or unauthorised use of the website.
• Your violation of these terms.
• False, incomplete, or misleading information submitted by you.
• Your infringement of another person’s rights.

13. Website Availability

CrownPay may update, modify, restrict, suspend, or discontinue any part of the website without prior notice.

We may carry out maintenance, security updates, or technical changes that temporarily affect availability.

14. Suspension or Restriction

CrownPay may restrict or block access to the website where we reasonably believe there is unlawful activity, security risk, abuse, breach of these terms, or interference with website operation.

15. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of [insert applicable country or jurisdiction].

Any dispute relating to these terms or the website will be subject to the courts of [insert applicable city and jurisdiction], unless mandatory law requires otherwise.

16. Changes to These Terms

CrownPay may update these Terms and Conditions from time to time. Updated terms will be published on this page with a revised “Last updated” date.

Continued use of the website after an update constitutes acceptance of the revised terms.

17. Contact Us

For questions about these Terms and Conditions, contact: